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Shipping & Returns

Shipping Policy

Domestic Shipping (UK)

We offer reliable shipping across the UK. All orders are processed within 1-2 business days.

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  • Standard Delivery (3-5 business days): £3.95 (Free on orders over £75).

  • Express Delivery (1-2 business days): £6.95.

 

International Shipping

Currently, we ship to select international destinations. Shipping costs and delivery windows are calculated at checkout based on your location.

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Sustainable Packaging

In line with our heritage values, we use minimal and recyclable packaging to ensure your garments arrive safely while respecting the environment.

Return & Exchange Policy

Hassle-Free Returns

We want you to love your Loom & Ledge pieces. If you’ve changed your mind, you can return your items within 14 days of delivery for a full refund or exchange.

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Conditions

To be eligible for a return, items must be unworn, unwashed, and in the same condition that you received them, with all original tags attached.

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How to Start a Return

To initiate a return or exchange, please contact our support team at supportloomledges@gmail.com

Please note that return shipping costs are the responsibility of the customer unless the item is faulty.

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