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Shipping & Returns
Shipping Policy
Domestic Shipping (UK)
We offer reliable shipping across the UK. All orders are processed within 1-2 business days.
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Standard Delivery (3-5 business days): £3.95 (Free on orders over £75).
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Express Delivery (1-2 business days): £6.95.
International Shipping
Currently, we ship to select international destinations. Shipping costs and delivery windows are calculated at checkout based on your location.
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Sustainable Packaging
In line with our heritage values, we use minimal and recyclable packaging to ensure your garments arrive safely while respecting the environment.
Return & Exchange Policy
Hassle-Free Returns
We want you to love your Loom & Ledge pieces. If you’ve changed your mind, you can return your items within 14 days of delivery for a full refund or exchange.
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Conditions
To be eligible for a return, items must be unworn, unwashed, and in the same condition that you received them, with all original tags attached.
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How to Start a Return
To initiate a return or exchange, please contact our support team at supportloomledges@gmail.com
Please note that return shipping costs are the responsibility of the customer unless the item is faulty.