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Shipping & Returns
Shipping Policy
Domestic Shipping (UK)
We offer reliable shipping across the UK. All orders are processed within 1-2 business days.
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Standard Delivery (3-5 business days): £3.95 (Free on orders over £75).
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Express Delivery (1-2 business days): £6.95.
International Shipping
Currently, we ship to select international destinations. Shipping costs and delivery windows are calculated at checkout based on your location.
Sustainable Packaging
In line with our heritage values, we use minimal and recyclable packaging to ensure your garments arrive safely while respecting the environment.
Return & Exchange Policy
Hassle-Free Returns
We want you to love your Loom & Ledge pieces. If you’ve changed your mind, you can return your items within 14 days of delivery for a full refund or exchange.
Conditions
To be eligible for a return, items must be unworn, unwashed, and in the same condition that you received them, with all original tags attached.
How to Start a Return
To initiate a return or exchange, please contact our support team at supportloomledges@gmail.com
Please note that return shipping costs are the responsibility of the customer unless the item is faulty.